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Thursday, May 29, 2003

ynergistech is relaying this listing as a service to our candidates. We are
officially in hibernation due to weak economic demand, so PLEASE DO NOT REPLY TO
US. Instead, read the whole listing, then send your resume directly to the
hiring manager if you have the required qualifications. Principals only; do not
forward this listing to recruiters.
For more info about Synergistech, our free lead-distribution service, and our
new résumé-writing service, Life's Work, http://www.lifesworkservices.com, refer
to this note's footer. Thanks, and good luck to us all.
* * *
<>
Staff Technical Writer, Santa Clara (equity first, then $$)
-----------------------------------------------------------
Do you want the opportunity to prove your worth at an early stage startup and
then ride the wave?
We are a Silicon Valley startup currently running in stealth mode. Our senior
management team has extensive startup experience and has held executive
positions at large, well-known companies. We have several customers and Venture
Capital companies interested in our business plan and products that are
currently under development.
Operating in stealth mode prevents us from disclosing the company name and
limits the amount of product information we can provide in this advertisement.
We are building a range of network appliances that are targeting a multi-billion
dollar market.
If you have experience writing manuals for networking, appliances, and/or system
software products we would like to talk to you. To be considered you must have a
college degree or equivalent, be able to telecommute, and work for stock in lieu
of salary in the beginning. 
More information will be disclosed during the interview process after you sign a
non-disclosure agreement. We are a fully incorporated equal opportunity
employer. 
Still interested? Then email your resume to:
startup9@kpmconsult.com

            
* * *
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From :  Erika Reier

To :  undisclosed-recipients: ;

Subject :  STC Jobs Listings Jobs Listings CONTRACT

Date :  Wed, 28 May 2003 16:06:19 -0700 (PDT)

Important information follows these job listings. Please read it.
Company: Unknown
Title: Senior Technical Writer
Location: Emeryville, CA
Time: CONTRACT

We're seeking an experienced technical writer proficient in Macromedia
Flash development and familiar with documenting proprietary systems to
write a programmer's guide. This is a contract position located in
Emeryville, CA
Qualifications:
* Proficiency in Macromedia Flash development strongly desired
* 4+ years technical writing experience
* Experience writing for SDKs and APIs
* Proficiency in Microsoft Word and Word templates
* Strong writing, editing, organizational, and time management skills
* Excellent attention to detail for clarity, consistency, and accuracy
Send resumes to:
devdocs@leapfrog.com
(put "Technical Writer" in the subject line)

Monday, May 26, 2003

Fred LaBarge and I are working on a new STC NorthBay website that will enable collaboration and direct authoring from a variety of sources. If anyone would be interested in evaluating the site or contributing content (e.g., articles, reviews), please contact Fred (webmaster@stc-northbay.org ) or myself (rolfedh@hotmail.com).

Thanks,

Rolfe
Synergistech is relaying this listing as a service to our candidates. We are officially in hibernation due to weak economic demand, so PLEASE DO NOT REPLY TO US. Instead, read the whole listing, then send your resume directly to the hiring manager if you have the required qualifications. Principals only; do not forward this listing to recruiters.

For more info about Synergistech, our free lead-distribution service, and our new résumé-writing service, Life's Work, http://www.lifesworkservices.com, refer to this note's footer. Thanks, and good luck to us all.

* * *


Change is in the air and Synergistech Communications, while still formally in hibernation, is stirring. The job market is beginning to thaw, and we're hoping this activity isn't merely another 'bear-market bounce'. Given the oversupply of local talent seeking employment and the growing trend toward hiring offshore, however, it may be a while before hiring managers can once again cost-justify using Synergistech as their preferred source for technical communications professionals.

Here's some of what we've been up to since the recession began:

1) We started a resume-writing subsidiary called Life's Work Career Advancement Services, http://www.lifesworkservices.com. Cliff Flamer, formerly our lead recruiter for staff positions, runs this venture from San Francisco and is reachable at 415-440-1405. Serving professionals in all industries and at all levels, Cliff has helped hundreds of jobseekers across the country get interviews -- and juicy job offers -- by creating lean, relevant resumes that anticipate and address hiring managers' concerns.

2) We've continued circulating job and contract leads on behalf of tech pubs hiring managers to subscribers of our lists. There haven't been many, but we do our best to post those we do receive promptly, and will continue doing so for the foreseeable future. After we emerge from hibernation, we'll give companies with recruiting budgets higher priority....

3) We've provided career and marketing coaching on a limited basis, mostly to Technical Writers with whom we used to work as they contemplated career alternatives.

4) We've moved. We've relocated to a smaller, less expensive space than the heart of Silicon Valley. Specifically, we're now reachable as follows:

Mailing address:
P.O. Box 46, Vallejo, CA 94590-0004

Phone:
(650) 921-2037 (cell)

Synergistech's old phone and fax numbers -- 650-344-2141 and 650-344-5664 respectively -- are history.

5) Andrew's gotten a life. Translation: he's engaged. He's also started a new business completely unrelated to tech writing, recruiting, and high tech.


We wish each of you good fortune in your pursuits, and look forward to posting more listings as the economy improves.

- Andrew & Cliff (aka, what's left of Synergistech)

* * *

Please do not forward this information to other recruiters.

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in the _body_ of your message.
Synergistech is relaying this listing as a service to our candidates. We are officially in hibernation due to weak economic demand, so PLEASE DO NOT REPLY TO US. Instead, read the whole listing, then send your resume directly to the hiring manager if you have the required qualifications. Principals only; do not forward this listing to recruiters.

For more info about Synergistech, our free lead-distribution service, and our new résumé-writing service, Life's Work, http://www.lifesworkservices.com, refer to this note's footer. Thanks, and good luck to us all.

* * *



A note from Andrew
------------------
The Bay Area's job market appears to be rebounding, and the best way to ensure that you benefit sooner rather than later is to upgrade your skills. I've worked with the founders of The Center for Technical Understanding for over seven years, and strongly endorse their course offerings. If you are serious about your technical communications career, you owe it to yourself to consider the Center's classes. Compared to their competition, they're infinitely more affordable, accessible, and just plain effective.


Dear Friend:

Now you can upgrade your skills to improve your prospects in a rapidly reviving, but far tougher, technical writing marketplace.

In fact, public postings of Northern California technical writing positions rose by 80% from January to February, and by another 155% from February to March! (For more information about these statistics, refer to our website at http://www.ctr4techU.com.)

---------- A Far Tougher Marketplace ----------

Judging from the listings, this is a new, especially demanding, ultra-competitive marketplace, with far more rigorous requirements than we have known in the past. Since the top of the market over two years ago:

* Single-sourcing is now assumed; typically, from a single FrameMaker source document to PDF, HTML and XML. FrameMaker 7's structured authoring features have made previous versions obsolete.

* The newest browsers do not solve the problems of inconsistent HTML display and varying XML support, but they do add two more variations to the mix! Increasingly, templating decisions and graphics choices must take into account a more complex array of implications across the entire output spectrum.

* New demands from managers and developers require Technical Writers to hit the ground running, speak knowledgeably with developers, be self-reliant for context, and keep authoring issues off the project's critical path.

This harsh new marketplace presents the greatest opportunities we have ever seen for distinction in a mostly unprepared field!

---------- What the Center for Technical Understanding Offers You ----------

With the introduction of nine new classes in three categories - "Tools Guru", "Get Technical", and "Writer-Developer" - we now teach the full range of techniques we have used to save our Bay Area clients millions of dollars over the past 17 years. Far more than a "how to be a Tech Writer" program, these courses share our extensive and varied 'from the trenches' experience and our knowledge of best practices, in a way that you'll be able to integrate immediately.

Our classes make you more marketable in very tangible ways:

* Get certified in your tools (through recognized third-party certifications), so that screeners can more easily match your résumé to their requirements.
* Document your formidable skills with unique portfolio samples that reflect a range of current tools and technologies and will help you get results.
* Get deep knowledge of authoring, graphics, and production tools, so you can troubleshoot on the fly and keep documentation off of the developer's critical path.
* Acquire both theoretical understanding and hands-on experience with building-block technologies, so you can hit the ground running, speak intelligently with developers, and be self-reliant for context.

Through three successive tracks of courses that fit easily into your budget and schedule, you'll acquire a wide spectrum of tools expertise and technical knowledge. Better yet, you'll be able to extend this competence to any variant of a learned tool or technology to meet the needs of the hour. Here's how ...

After completing a class, you can return for up to eight hours of private study, using the classroom facilities to acquire additional competence in other proprietary instances of what you've already covered. For example, having learned Linux, you could return for private study of Solaris or AIX.

---------- Deep Knowledge: The Tools Guru Series ----------

In the Tools Guru series, you'll acquire deep tools knowledge that allows flexible responses and keeps the authoring process on track.

You'll receive copies of the official Adobe "Classroom in a Book" curriculum for review in advance of applying for the Adobe Certified Expert designation. (Except for the fact that we own and love their products, we are not affiliated with Adobe.) However...

These are not typical FrameMaker classes. They dive far deeper, as you go "under the hood" to learn how these tools 'think', use them with fluency, and troubleshoot on the fly. In particular, you'll learn to anticipate the implications of templating decisions and graphics choices across the document output spectrum.

The classes cover every major feature of these tools from a case-study point of view, developing elegant solutions to thorny hypothetical requirements and troubleshooting particularly messy filesets without using workarounds. At the end of this series, you can take the Adobe Expert Certification exam with confidence.

In addition to the tools-based curriculum:

* You'll hand-code every aspect of your FrameMaker templates in HTML, to learn to troubleshoot single-sourcing templates with speed and confidence.
* You'll learn JavaScript and CSS, to ensure that your single-sourced web content will appear the same in every standard browser and version.
* You'll learn XML, develop a content schema that provides the basis for a structured FrameMaker EDD, and write applications to map your FrameMaker books to XML and back again ('round-tripping'). More importantly, you'll learn how to use XSL with JavaScript, to extract and transform content from FrameMaker's exported metadata.

You'll take home a unique portfolio demonstrating mastery of the full range of FrameMaker (unstructured and structured), PhotoShop, and Acrobat features, as well as your grasp of HTML, CSS, JavaScript, XML, and XSL.

The Center's state-of-the-art production printer provides 11" x 17" full color output for the highest quality portfolio materials, and each workstation has its own CD burner, for capture of electronic source and production files.

------- Know from Hands-on Experience: the Get Technical Series -------

The Get Technical series provides both theoretical understanding and hands-on experience in operating systems, networks, and databases:

* Operating Systems. On the first day of GT201, you'll arrive to find your computer in pieces in a box. You'll create a framework for understanding operating systems by documenting assembly of your computer from scratch. In the course of installing (and mastering the fundamentals of) Linux, Windows, and MacOS, you'll create reference cards for performing common tasks in each environment.

* Networks. At each of the six classroom stations, you'll toggle between three computers: the Windows PC you have built, a Unix machine, and a Macintosh G4. In GT202, you'll learn networking in steps, initially constructing a peer-to-peer network between systems of the same type (to facilitate printing and file exchange), and eventually setting up a client/server network across all three platforms and all six classroom subnets, with a firewall interface to the web. You'll write a cookbook for TCP/IP networking of Unix, Windows, and Macintosh devices on the same client/server network.

* Databases. In GT203, you'll master the fundamentals of relational databases and SQL through deep knowledge of MS-Access as an instance of database technology. We prefer Access because you are most likely to own this database and to have at least some experience with it at a rudimentary level. You'll build complex relational databases, with SQL-based front ends. And you'll learn the syntax variations for SQL with Oracle and SQL Server.

This class devotes considerable time to mastering the fundamentals of SQL, including commands that query and write, perform joins and calculations, invoke aggregate functions, perform transactions, and transform the structure of the underlying database. You'll learn how to use MS-Visio to extract the schema of an unknown database and get experience with best practices for database documentation as you create a reference for your schema and stored procedures.

In the Get Technical series, you'll acquire critical knowledge and experience to thrive in the workplace, and your portfolio will demonstrate mastery of the fundamentals of operating systems, networks, and databases.

------- Integrate Tools and Technology: the Writer-Developer Series ------

After you've completed the Tools Guru and Get Technical tracks, you qualify for the advanced Writer-Developer series.

You'll receive copies of the official Macromedia "From the Source" curriculum for review in advance of applying for Macromedia certification. (As with Adobe, we love the Macromedia products, but we have no formal affiliation.) Then...

This series begins gently with JavaScript and proceeds over three courses into server-side processing with Java Server Pages (JSP), JSP incorporating XML and SQL, and ultimately to programming in Java. While JavaScript is actually unrelated to Java, it provides a useful stepping stone for new programmers, who can learn coding in a less challenging environment. In addition to playing an important role on the server side, JSP provides a good place to learn programming structures before proceeding to Java.

Although by this point you won't need Dreamweaver to create client-side content, this tool also provides powerful site-management capabilities. Because of its complex and initially confusing GUI, we spend enough time in this environment for you to feel comfortable. Flash provides the capability for dynamic sites that transcend the limitations of current browsers. ActionScript, a Flash-specific scripting language, brings unlimited flexibility to this environment. By combining Flash and XML, you'll launch yourself significantly ahead of your peers (and likely also your SMEs).

You'll develop individual web content in the Writer-Developer series, including a Flash/XML résumé with dynamic drill-downs, as well as sample Java applications with generated JavaDoc. This content is ideal as a foundation for your professional website.

---------- Affordable, Convenient, and Local ----------

We have made every attempt to make these classes accessible and affordable for Bay Area technical writers:

* We fit your budget. As technical writers ourselves, we know the state of the market and we want our classes to be affordable to those who need them. Although our classes are far more thorough (and relevant!) than most, they are among the least expensive available. We accept all major credit cards.

* We fit your schedule. Take classes on your schedule: a) one day a week, 9-5, for five weeks, or b) two evenings a week, 7-10:15. Saturday classes and Sunday morning classes also available.

* We are local. Take scheduled classes in our Walnut Creek classroom, convenient to BART and, for commuters taking our weekend classes, within an hour's drive of the peninsula, Marin, Sacramento, and Silicon Valley!

* We know what it means to have a life. Our students get at least one class-free week per month.

---------- Special Offer for Early Enrollment: Act by May 9th ----------

We limit seating to six per class so that you get the attention you need, but seats go quickly so you may want to consider taking advantage of our current special offer: students enrolling before May 9th receive a 10% discount (up to $500) above and beyond the standard multiple class discounts.

Day and evening classes available. For a schedule, pricing, and further information about the Center for Technical Communications, refer to our website at www.ctr4techU.com.

We look forward to helping you upgrade your skills. Reserve your place today by calling 925-287-8526.

Sincerely,

Marsha Palmer,
Director of Instructional Services
The Center for Technical Understanding, Inc., Walnut Creek
(contract technical writing services since 1986)


* * *

Please do not forward this information to other recruiters.

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Message from Rolfe: I'm putting these Synergistech postings here as an example of a resource that is available to job-seeking professionals. To give yourself the best advantage - sign up to receive these messages directly when they're posted.

Synergistech is relaying this listing as a service to our candidates. We are officially in hibernation due to weak economic demand, so PLEASE DO NOT REPLY TO US. Instead, read the whole listing, then send your resume directly to the hiring manager if you have the required qualifications. Principals only; do not forward this listing to recruiters.

For more info about Synergistech, our free lead-distribution service, and our new résumé-writing service, Life's Work, http://www.lifesworkservices.com, refer to this note's footer. Thanks, and good luck to us all.

* * *


Staff Technical Writer, telecom & C exp helpful, San Diego
----------------------------------------------------------

Technical writer needed onsite in San Diego to document communications software products for IP and SS7 telephony, wireless, broadband and cable TV, voice messaging, and network availability. This company's software is used for network access, switching and routing, service platforms and servers, gateways and call agents, test equipment, devices, and operating systems.

Write documentation for new software, as well as porting existing manuals to new platforms. The documentation typically consists of installation and configuration guides, reference manuals, porting guides, and training course manuals.

REQUIREMENTS:
- Bachelors Degree in technology, technical communications, or related degree program
- Expertise with editing tools such as FrameMaker, HTML, Word
- Project Management experience
- Experience creating Web-based training courses
- Solid experience with the documentation process
- Excellent written and verbal communication skills

DUTIES:
- Create and edit product documentation
- Handle all product documentation releases
- Manage the part numbering for documents and products
- Create pre-sale product data sheets

Source code is written in C. Some knowledge of C would be helpful.

About The Company
Awards include 2000 SIGTRAN Product of the Year and 1999 IP Telephony Product of the Year. Major users of this company's software include 3Com, Alcatel, Apple, AT&T, Cisco, Ericsson, Fujitsu, Lucent, Motorola, NEC, Nokia, Qualcomm, and many more. These customers build communications equipment for use in a wide variety of mission-critical applications, such as the Internet, the telephone system, or any type of network where high availability is required.

About The Parent Company
The group you'll be working for is a division of a leading provider of high-availability platform solutions for telecom equipment manufacturers. This company designs and manufactures a full line of board-level components, and also provides award-winning middleware that keeps the platforms functioning with extremely high availability. The company was recognized as "#1 Rising Star Tech Company in San Diego" by Deloitte & Touche.

Once again, this is a staff position and requires you to be onsite in San Diego. Sorry, but the company will not consider telecommuting or contracting.

If you are interested, qualified, and local, send your resume to Jessica at mailto:jobfrog2003@yahoo.com.

**Note: The company also needs a Marketing Director, Field Engineer, Software Engineers, and a Payroll Accountant. If you know of any who would like to move to San Diego or are alredy in the area, please let them know and ask them to forward resumes to the contact info on this listing.**

* * *

Please do not forward this information to other recruiters.

You are receiving this email because you subscribed to a free, opt-in mailing list from Synergistech Communications.

To . . . . . . Email "imailsrv@synergistech.com" with:
UNSUBSCRIBE unsubscribe
WEEKLY DIGEST set mode digest
DIGEST OFF set mode standard

in the _body_ of your message.
Synergistech is relaying this listing as a service to our candidates. We are officially in hibernation due to weak economic demand, so PLEASE DO NOT REPLY TO US. Instead, read the whole listing, then send your resume directly to the hiring manager if you have the required qualifications. Principals only; do not forward this listing to recruiters.

For more info about Synergistech, our free lead-distribution service, and our new résumé-writing service, Life's Work, http://www.lifesworkservices.com, refer to this note's footer. Thanks, and good luck to us all.

* * *


<>

Technical Writer, TW1, Redwood City, CA

Summary:

Hello, my name is Paul Stevens and I am a staffing consultant with a software company based in Redwood City, CA called E2open (www.e2open.com). We currently have an opening for a Technical Writer, with exceptional writing skills in the area of API documentation, specifically within the software/Internet industry.

Company Information

E2open (www.e2open.com) is the global collaboration network for the electronics industry. At E2open, you will be an integral member of a very dynamic and nimble organization, working on cutting-edge technology that transforms the way companies in the electronics industry do business with each other. Headquartered in Redwood City, California and with operations in Asia/Pacific and Europe, E2open was formed by industry leaders Acer, Hitachi, IBM, LG Electronics, Lucent Technologies, Matsushita Electric (Panasonic), Nortel Networks, Seagate Technology, Solectron and Toshiba, as well as other prominent VC investors.

Primary Responsibilities:

As a senior technical writer you will

* plan, develop, and write highly technical information
(concept, task, and reference) that describes the functionality of
our products.
* leverage existing product documentation for new product releases and product revisions, and develop new documentation. Must be able to clearly explain complex product features in an organized manner, and have a strong general understanding of software APIs, network security, computing systems, and operating systems (Unix, Linux, etc).
* develop product installation guides, administrator guides and developer reference guides and other reference material.
* gather information from engineering specifications, code samples, hands-on product testing, and engineer interviews.
* develop technical manuals, online help systems, and web-based help system. Responsibilities include planning, organizing, writing and editing operational, maintenance or test procedure manuals.
* maintain schedules for specific projects and communicate documentation status to documentation manager.
* drive documentation projects to ensure milestones are achieved according to project schedule.
Job Qualifications Needed:
* Minimum BS/BA, MS or PhD in English, Technical Communication, Journalism, Engineering or related subject with 5+ years of technical writing experience.
* Native speaker of English.
* Impeccably written English and able to communicate in a tone targeted to an advanced IT administrator audience.
* Advanced knowledge and extensive previous experience with Framemaker, Microsoft Office, Adobe Acrobat and knowledge of HTML.
* Experience documenting SDKs and APIs (writing samples will be requested)
* Must be able to provide samples of installation guides, and/or an application server administration guides.
* Experience creating installation guides for software applications.
* Experience documenting and working with Java, Solaris, and Unix/Linux.
* Experience documenting applications developed with Java and
J2EE application servers.
* Strong knowledge and understanding of source code and can write example of source code in Java, C and C++.
* Excellent written and verbal communication skills, 5 or more years of experience writing technical documentation in the software development industry, and be able to work independently on large projects.
* Experience writing customer-facing documentation, preferably gained writing user documentation for a commercial software product.
* Evidence of working as part of an integrated team of writers, developers, testers, and product managers is an advantage, as is a good understanding of the software development life cycle and publications process.
* Ability to work closely with other staff in a collaborative environment
* Able to work with many groups including engineering, operations, and marketing.
* A proven ability to grasp technical subjects and communicate them to others is more important than knowledge of a specific area of computing, programming language or package. However, a serious interest in computers, networking, and IT is required.
* Preferred experience includes, writing documentation for network administrators or developers.
* Superb writing skills and a demonstrated ability to address technical topics with flair
* Experience handling multiple projects on tight deadlines
* Attention to accuracy and detail
* Flexibility and willingness to adapt to the changing needs of a rapidly growing company
* Ability to take initiative and set priorities
* Experience documenting server software products.
* Demonstrated ability to understand technology, either by having an engineering degree, by having been employed as an engineer and successfully writing about engineering and technology.
* Should be comfortable creating documentation for technical audiences including system administrators-documenting enterprise tools; and software engineers-documenting SDKs.
* Energetic and enthusiastic.

IMPORTANT MESSAGE:

Thank you for taking the time to review the above job requirements. If your background matches the experience listed, I would very much like to hear from you. If not, please take a moment to reflect upon in your circle of friends or co-workers who might benefit from this opportunity. Then pass this message along. Your selfless act may propel them to a career of a lifetime.

Please understand that due to the large volume of responses, I will not be able to acknowledge each of you individually. Be assured, however, that I will thoroughly examine each resume received and will arrange interviews with the best qualified candidates. In order to manage this process timely and efficiently, I will not be able to respond to telephone inquiries or provide you with status updates. Although I gratefully acknowledge my friends in the recruiting industry and their willingness to assist me, I am unable to accept resumes/profiles from any 3rd parties (recruiters, agencies, contracting businesses, search firms, etc). Thanks again for considering e2open and I look forward to early response.

TO APPLY:

Interested candidates should forward a cover letter and resume in any of the following formats - DOC (preferred), plain text, RTF, HTML, or PDF. When responding to this posting, please include the job title and the letters TW1 in the subject line. Email your resume to itcareers@e2open.com. No entry level or consulting positions are available at this time.

Paul Stevens
Sr. Staffing Consultant
E2Open
1600 Seaport Blvd.
Redwood City, CA 94063
itcareers@e2open.com
www.e2open.com

* * *

Please do not forward this information to other recruiters.

You are receiving this email because you subscribed to a free, opt-in mailing list from Synergistech Communications.

To . . . . . . Email "imailsrv@synergistech.com" with:
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in the _body_ of your message.
Synergistech is relaying this listing as a service to our candidates. We are officially in hibernation due to weak economic demand, so PLEASE DO NOT REPLY TO US. Instead, read the whole listing, then send your resume directly to the hiring manager if you have the required qualifications. Principals only; do not forward this listing to recruiters.

For more info about Synergistech, our free lead-distribution service, and our new résumé-writing service, Life's Work, http://www.lifesworkservices.com, refer to this note's footer. Thanks, and good luck to us all.

* * *


-->> A message from Andrew:
Several of you responded to my recently relayed posting from R2 Technology saying you'd submitted your resume months ago, felt qualified, and hadn't heard a peep from them. Ordinarily, given that the company is not a client, I'd not be able to do much but commiserate.

Then one of R2's writers got in touch independently and asked me if I knew of any suitable candidates. I relayed the above gripes and asked for details of the hiring manager's priorities. Here's what I learned.

First of all, the publications manager apologizes on HR's behalf for the slow response to resumes and has encouraged them (in strong terms) to improve.

Second, and more significantly, the publications manager lamented the serious shortcomings of 95 percent of the resumes presented thus far. These problems include poor grammar, misspellings, awkward sentence construction, inconsistencies in layout and presentation, and irrelevant details.

The manager commented that many applicants appeared unaware of the needs of their resume's audience and/or were unable to deliver information that meets those needs. "Your resume is your first writing sample, and you've had A LOT of time to review, massage, edit, proof, and review it. If it contains obvious, objective problems, then what quality can I expect under deadline, with a deliverable in which you are not so emotionally invested?"

This manager continued "after that, it becomes a matter of their goals, and what they believe their job is. I am much less concerned with how many pages they've written and much more concerned with the success of the deliverables. If someone tells me they eliminated two manuals, replaced them with a quick reference guide, and reduced support calls in a certain category, well, that's the person for me!".

Finally, the manager wrote "I want to see people who have the required experience, attention to detail, writing talent, and who understand the REAL goal of a technical writer/technical writing department. I guarantee I'll invite them in for an interview."

I can't resist adding that, if your resume isn't generating (positive) results, Synergistech would be pleased to provide a FREE two-page critique through its resume-perfecting subsidiary, Life's Work Services. Call Cliff Flamer at 415-440-1405 or visit www.lifesworkservices.com.


Staff Technical Writer, R2 Technology, Sunnyvale
------------------------------------------------
We are looking for an independent, self-directed, experienced Staff Technical Writer. This person will primarily be writing for an end-user audience. More detail below.

ALL REPLYS TO:

jobs@r2tech.com

General Summary:
Seasoned Staff Technical Writer/Information Developer to gather and analyze information from various sources, and develop a variety of end-user deliverables including but not limited to embedded performance support systems, context-sensitive help, user guides, and quick start material. The Staff Technical Writer should bring a wealth and breadth of experience to the department, including the ability to autonomously determine a solution and drive its implementation.

Primary audience is end users, secondary are internal applications specialists and technical service engineers.

Principal Duties and Responsibilities:
As a contributing staff techical writer:
* Research and analyze the information needs of our customers
* Contribute to the 'documentation' strategy
* Create and maintain end-user deliverables for both software and hardware
* Work closely with engineers on user interface

Job Qualifications:
Minimum qualifications:
* 6+ years' developing documentation for end users, including embedded performance support systems
* 2+ years' instructional design experience, specifically developing self-paced training
* Expert knowledge of a desktop publishing tool such as FrameMaker, and a multimedia authoring tool such as Toolbook or Director
* Knowledge of one or more programming or mark up languages, such as HTML or JavaScript
* Must be customer-driven and be able to demonstrate past success in meeting customers' information needs

Desirable qualifications:
* Experience working in an FDA-regulated industry
* Familiarity with medical imaging technologies, e.g., imaging modalities, CAD, PACS, DICOM


-->> Additional note from the R2 Tech Writer who initially contacted me: We are looking for another staff writer, but would consider starting someone on a contract basis to see how he or she works out. R2 is doing well, is not public yet, profitable, and growing fast. Our Technical Communications function is very small (just 2 FTEs), so it's a good opportunity.


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in the _body_ of your message.
One of Rusty Jorgensen's articles ("Dare to be Dumb") has been included in the May/June
issue of Devil Mountain News, the newsletter of the East Bay Chapter of STC
(http://www.ebstc.org/newsletter/front.htm).

Congrats, Rusty!

Tuesday, May 13, 2003

http://www.stcregion8conference.org/publicity.htm

Wednesday, May 07, 2003

Tuesday, May 06, 2003









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style='color:navy'>Around the World in T.C. Ways


STC Region 8 Conference, July 20-22

Las Vegas


href="http://www.stcregion8conference.org/">http://www.stcregion8conference.org/


Ø      
Get new ideas and build your network!


Ø      
Enhance your career in Technical Communications!


Register before the conference—only
US $205.00 for members for the three great days, filled with useful and inspiring
presentations. At the same time register for one of the all-day workshops on
Sunday - only $120 more. (See the website for non-member rates and discounts
for students, speakers, and conference staff.)


The Imperial Hotel is providing great
Conference rates:


Ø      
Saturday Evening Early Arrivals: $99/night*


Ø      
Sunday & Monday Evenings: $69/night*

*See conditions on the website.


Here are the presentations you can enjoy at the conference!


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class=StyleFlyerbody18ptBoldRedChar> These
topics  are also being presented at the STC  50th Anniversary Conference
in Dallas.


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class=StyleFlyerbody18ptBoldRedChar> These
presenters are also presenting in Dallas.style='font-size:18.0pt;color:red'>


Sunday Workshops


Indexing - tricks and tips and hands-on evaluations and exercises
with Freya Winsberg


Subject TBD with Alex Berg


href="http://www.stcregion8conference.org/sessions.htm#technology#technology">style='color:navy;text-decoration:none;text-underline:none'>Technology and Applications


Navigating J2EE

David Alt tells about how the Java
2 Enterprise Edition (J2EE) defines the future of the “where” in Java’s famous
mantra, “Write once, run anywhere.” For: Technical writers documenting software
products written in Java or deployed within J2EE environments.


Extending Javadoc:  Generating API Reference Guides in FrameMaker

James Bisso covers the FrameMaker
tools that automatically generate HTML-based reference guides, as well as the
Doclet API.


Getting Good PDF

Sharon Burton-Hardin presents tips
that novices and experts alike can use to get good PDFs every time.


eLearning for Technical Communicators

Dan Roberts demonstrates basic authoring
with Macromedia Authorware.


Pclass=TopicheadChar>The Next
Generation in Help Authoring – Intelligent Server-Based Help

Mike Hamilton tells how new feedback
and reporting technologies in server-based help can take most of the guesswork
and frustration out of developing help systems.


Managing Your Computer When Your Career Is From Home

Jclass=StyleFlyerbody18ptBoldRedChar>
class=FlyerbodyChar1>Bonnie
Yelverton gives tips on how to back up your files when you’re not connected
to a server, as well as ways to problems when setting up a new computer.


href="http://www.stcregion8conference.org/sessions.htm#writing#writing">style='color:#003366'>Writing and Editing


Indexing, the art of

Fred Brown tells about indexing principles
and their practical application and to evaluate the quality of an index.


By the Book: How to Develop a Company Style Manual

Jacqueline C. Eldridge demonstrates
how the benefits of writing, publishing, and maintaining a style manual greatly
outweigh the time and money needed.


A Crash Course in Indexing Technical Documents

Angela Howard focuses on the process
of indexing, not on how to use specific indexing software.


Organization 101: Order from Chaos

Jclass=StyleFlyerbody18ptBoldRedChar>
class=FlyerbodyChar1>Gwaltney
Mountford guides you through the process of organizing information in preparation
for writing, discussing “mindmapping,” storyboarding, flowcharting, and outlining
as techniques to organize your thoughts.


Stalking the Wild SME Bird

Gwaltney Mountford shares tips for
getting what you need, when you need it, from SME birds in a variety of environments.


Pclass=TopicheadChar> “Is that
your final answer?”—Using Games in Technical Training

Paul Sinasohn answers the following
questions and more: How can games add value to a training event? What are the
fundamentals of developing and using learner-based games?


Making Feedback Meaningful

Paul Sinasohn explains what to look
for when reviewing a document, whether print or online or graphic. Feedback
is more than editing, and it can lead you to insights in your own work.


href="http://www.stcregion8conference.org/sessions.htm#career#career">style='color:navy;text-decoration:none;text-underline:none'>Your Career


Pclass=Style18ptBoldRed> 2013: Trends and Prognostications for Technical Communication

Beau Cain and Marie B. Highby  examines
researched trends that may reveal changing markets for technical communication
in the next ten years.


Making the Transition to Management

Jacqueline C. Eldridge shares some
experiences and knowledge from her own manager’s toolbox, including resource
management, teambuilding, handling personnel issues, and developing your image
as a manager and leader.


Get That Job!

Silke Fleischer  provides you with
ideas, tips, and tools to help you get your resume noticed immediately. The
good old paper resume; What’s in? What’s out?; Do’s and Don’ts; Getting it there;
and Preparing for the interview.


Pclass=Style18ptBoldRed> Revealing Your Hidden Value

J. Suzanna Laurent shares important
case studies and articles that suggest the different ways technical communicators
add value.


Creating a Portfolio that Sells

Victoria Maki covers how to create
a winning portfolio with tips creating professional-quality writing samples,
making your résumé and portfolio work together to best advantage in an interview.


Pclass=Style18ptBoldRed> If I’d Known Then What I Know Now …

Jack Molisani and a panel address
the common mistakes that technical communicators make in jobs and careers.


The 10 Most Common Mistakes Writers Make When Looking for
Work

Jack Molisani tells about the most
common mistakes technical writers make when they go job hunting and outlines
strategies for avoiding the pitfalls in order for you to get a well-paying,
exciting job.


Refreshing Our Professional Image

Laura Ramsey examines the challenges
we face as technical communicators in today’s difficult business environment,
then suggests approaches to meet those challenges by sharing proven tips and
techniques.


Pclass=Style18ptBoldRed> Servant Leadership: An Introduction

Jeff Simon summarizes the principles
of servant leadership and highlights in particular loyalty and excellence.


href="http://www.stcregion8conference.org/sessions.htm#knowledge#knowledge">style='color:navy;text-decoration:none;text-underline:none'>Knowledge and Content
Management


Training Tools and Resources

Michelle Cadieux offers resources
from the publications and computer-based training industries, including educational
resources, links, statistics, and bibliographies for Flash, video production,
and Internet resources.


How to Become an Expert in a Hurry

Joe Devney  presents tools to help
you adapt to change by learning about new areas in a short amount of time.


Information Architecture and the Web—Designing the User Experience

Caroline Drakeley and Anne Marie Smith
tell about the relationship between information architecture, usability, and
the user experience and how to become an Information Architect.


Chasing the Holy Grail: A Case Study in Content Management

David Garrett and Mary T. Pitz define
content, by examining the process for implementing a content management solution
and some approaches to defining content types and workflow


href="http://www.stcregion8conference.org/sessions.htm#localization#localization">style='color:navy;text-decoration:none;text-underline:none'>Localization and Usability


Pclass=Style18ptBoldRed> How Technical Communicators Can Improve the Usability of
Computer Peripherals

Karen Bergen analyzes common problems
people have with computer peripherals (such as monitors, printers, and scanners)
and explores opportunities for technical communicators to address them.
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Thursday, May 01, 2003

Around the World in T.C. Ways
STC Region 8 Conference, July 20-22
Las Vegas
http://www.stcregion8conference.org/

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